Tips for finding your school in our database and what to do if it's not listed.
Our school database contains thousands of institutions, but sometimes schools can be hard to find due to naming variations or recent changes. Here are some tips to help you locate your school.
If your school isn't in our database, you can still connect by selecting "My school is not listed" and entering the Canvas domain manually. Contact your school's IT department to get the correct Canvas URL.
Some schools use custom Canvas domains or have multiple Canvas instances for different programs. If you're unsure, check your school's website or student portal for the correct Canvas login URL.
Your school's IT support or registrar office can provide the exact Canvas domain and help you understand how to access your student portal. They can also confirm if Canvas is the LMS your school uses.
Understanding the difference between parent and student access tokens and when to use each.
Complete walkthrough for generating Canvas access tokens with detailed instructions.
Get help from our support team through multiple channels including email, chat, and phone.
Can't find what you're looking for? Our support team is here to help you personally.