Contact Support
Get help from our support team through multiple channels including email, chat, and phone.
Support Channels
Our dedicated support team is available to help you with any questions or issues. We offer multiple ways to get in touch, ensuring you can reach us when it's most convenient for you.
How to Contact Us
- 1Email: contacts@edubond.ai (24-48 hour response)
- 2Live Chat: Available in-app during business hours
- 3Phone: 1-800-EDUBOND (Monday-Friday, 9 AM - 6 PM EST)
- 4Help Center: Browse our comprehensive knowledge base
- 5Community Forum: Connect with other Edubond families
Support Center
Before Contacting Support
To help us assist you faster, please have your account information ready and describe the issue in detail. Include any error messages you've seen and steps you've already tried.
Emergency Support
For urgent account security issues or data privacy concerns, contact our emergency support line at security@edubond.ai. We monitor this 24/7 and respond immediately to critical issues.
Related Help Articles
Common Issues & Troubleshooting
Find solutions to the most common problems and learn how to resolve technical issues.
Security & Privacy
Learn how Edubond protects your family's data and maintains strict privacy standards.
Account Settings & Preferences
Customize your Edubond experience with personalized settings and preferences.
Still need help?
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