We're here to help. Browse common topics or reach out to our team.
Set up your account, connect your school, and start receiving updates.
Step-by-step guide to linking your student's learning management system.
Understanding why we request LMS access and how it benefits you and your student.
Tips for finding your school in our database and what to do if it's not listed.
Understanding the difference between parent and student access tokens.
Complete walkthrough for generating Canvas access tokens with screenshots.
Resolve token validation errors, copy/paste issues, and permission problems.
Why we collect birthdates and emails, and how we protect student information.
Learn why we collect student birthdates and email addresses for educational insights.
Manage your subscription, trial, and payments. Cancel anytime.
Update payment information and resolve billing problems.
Learn how we protect your family's data and privacy.
Customize notifications, language, and family member access.
Email us at contacts@edubond.ai and we'll get back within 24 hours.
Resolve login problems, sync issues, and other common questions.
Go to Settings → Account → Delete Account. Confirm with your password. Your account and children's linked data will be deleted immediately and cannot be recovered.